Introduction
The QA Manual sets out the policies and procedures adopted by the College and agreed with QQI, which are designed to ensure the quality of programmes and services at the College. They are designed to be consistent with the policies, standards and requirements of Quality and Qualifications Ireland, which is the academic awarding body for ICHAS programmes and through that, with the Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG).
STRATEGIC AIMS FOR PERIOD 2023 – 2027
1. Assuring and maintaining a national and international reputation for Excellence.
2. Expanding scope of provision through appropriate Student Recruitment, Retention and
Progression policies and procedures.
3. Assuring the quality and relevance of programmes as well as learner and faculty participation
and engagement/performance.
4. Greater engagement with relevant Communities of Practice and the wider community
5. Enhancement of Internal Stakeholder Experience & Engagement
GOVERNANCE AND APPROACHES TO QUALITY
TERMS OF REFERENCE FOR DECISION MAKING STRUCTURES
Terms of Reference for the Board of Directors
Terms of Reference for Governing Authority
Terms of Reference for Academic Council
Terms of Reference for Board of Management
Terms of Reference for Programme Boards
Terms of Reference for the Examinations Board
Terms of Reference for the Grade Review Committee
Terms of Reference for the Disciplinary Committee
Terms of Reference for the Appeals Committee
Terms of Reference for the Ethics Committee
TERMS OF REFERENCE FOR ADVISORY STRUCTURES
POLICIES ASSOCIATED WITH QUALITY AT ICHAS
Policy on Documenting the Effectiveness of Quality Assurance
Policy on the Protection of Enrolled Learners
Policies on assuring the Quality of the Physical Learning Environment
Policy on assuring the Quality of the Blended Learning Environment
Policy on assuring the Quality of the Online Only Learning Environment
POLICIES ASSOCIATED WITH PROGRAMMES OF EDUCATION AND TRAINING
POLICIES ASSOCIATED WITH ACCESS, TRANSFER, AND PROGRESSION
POLICIES ASSOCIATED WITH STAFF RECRUITMENT, MANAGEMENT, AND DEVELOPMENT
POLICIES ASSOCIATED WITH TEACHING, LEARNING & ASSESSMENT
POLICIES ASSOCIATED WITH STUDENT SUPPORTS
Policy associated with Accessing General Student Services
Policy on Learner Induction and Orientation
Policy on the provision of Pastoral Care
Policy on supporting students to engage with Blended Learning
Policy on Supports available to International Learners
Policy on Monitoring Attendance and Participation in Studies
Policy on Student Leave or Temporary Suspension of Studies
Policy on Learners seeking to Withdraw from Programmes
Policy on the Conduct of Ethical Research within the College
Policy on Code of Conduct for Engagement in Virtual Learning Environments
POLICIES ASSOCIATED WITH INFORMATION & DATA MANAGEMENT
POLICIES ASSOCIATED WITH PUBLIC INFORMATION & COMMUNICATION
POLICIES ASSOCIATED WITH OTHER PARTIES INVOLVED IN TRAINING AND EDUCATION
POLICIES ASSOCIATED WITH SELF EVALUATION, MONITORING, AND REVIEW
PROCEDURES ASSOCIATED WITH QUALITY AT ICHAS
Procedure associated with Documenting the Effectiveness of Quality Assurance
Procedures associated with Risk Management
Procedures associated with Protection of Enrolled Learners
Procedures associated with assuring the Quality of Physical Learning Environments
Procedures associated with assuring the Quality of Blended Learning Environment
Procedure associated with assuring the Quality of the Online Only Learning Environment
PROCEDURES ASSOCIATED WITH PROGRAMMES OF EDUCATION AND TRAINING
PROCEDURES ASSOCIATED WITH ACCESS, TRANSFER, AND PROGRESSION
PROCEDURES ASSOCIATED WITH STAFF RECRUITMENT, MANAGEMENT, AND DEVELOPMENT
Procedures associated with Staff Recruitment, Management & Development
Procedures associated with Staff Induction
Procedures associated with Staff Communication
Procedures associated with Staff Development
Procedures associated with Staff Performance & Appraisal
Procedures associated with supporting staff engagement with Blended Learning
PROCEDURES ASSOCIATED WITH TEACHING, LEARNING & ASSESSMENT
Procedures associated with Teaching & Learning
Procedures associated with Work Based Learning
Procedures associated with Assessment of Learners
Procedures associated with Marking, Grading and Certification
Procedures on the Formation of Assessment
Procedures associated with Examinations
Procedures associated with Grade Recheck and Review of Assessment Decisions
Procedures associated with Appeals
Procedures associated with Breaches of Academic Integrity
Procedures associated with Personal Extenuating and/or Mitigating Circumstances
Procedures associated with Reasonable Accommodation
Procedures associated with Online Submission of Assignments
PROCEDURES ASSOCIATED WITH STUDENT SUPPORTS
Procedures associated with Accessing General Student Services
Procedures associated with Learner Induction and Orientation
Procedures associated with Academic support
Procedures associated with provision of Pastoral Care
Procedures associated with supporting students to engage with Blended Learning
Procedures associated with Complaints
Procedures associated with Breaches of the Code of Conduct
Procedures associated with Fitness to Practice
Procedures relating to Supports available to International Learners
Procedures associated with Student Engagement
Procedures associated with Monitoring Attendance and Participation in Studies
Procedures associated with Student Leave or Temporary Suspension of Studies
Procedures associated with Learners seeking to Withdraw from Programmes
Procedures associated with the Conduct of Ethical Research within the College
Procedures associated with College Code of Conduct for Engagement in Virtual Learning Environments
Procedures associated with the Retention, Use and Availability of Lecture recordings
PROCEDURES ASSOCIATED WITH INFORMATION & DATA MANAGEMENT
PROCEDURES ASSOCIATED WITH PUBLIC INFORMATION & COMMUNICATION
PROCEDURES ASSOCIATED WITH OTHER PARTIES INVOLVED IN TRAINING AND EDUCATION
PROCEDURES ASSOCIATED WITH SELF EVALUATION, MONITORING, AND REVIEW
