Technologically Facilitated Counselling & Psychotherapy


Technologically Facilitated Counselling & Psychotherapy

Due to high demand for this course, we are now offering a Third course starting Tuesday 9th June 2020 (please see below for dates)

This online Short Course is specifically designed for Counselling and Psychotherapy practitioners to provide an introduction to the utilisation of Technology-Enabled Platforms in Counselling and Psychotherapy. CPD points will be offered by Addiction Counsellors Ireland(ACI), Association of Professional Counsellors & Psychotherapists(APCP) and the National Association for Professional Counselling & Psychotherapy(NAPCP).

It will explore some of the evidence for as well as the challenges associated with Therapeutic Engagement in Telephone and Internet-Based Psychotherapeutic Engagement. It will pay particular attention to Codes of Practice and Evidence-Based Guidelines for such therapeutic engagement and will examine Ethical Issues associated with Technologically Facilitated Therapeutic Practice.

Mode of Delivery: Online

Duration: 4 Weeks (6.00-8.00pm)    

Certification: The College will issue a Certificate of Attendance for those who take this short course


  • Course Fee for Members of ACI, APCP & NAPCP: €50
  • Course Fee for Non – Members of ACI, APCP & NAPCP: €65
  • Student members/Unwaged: €25  (limited places available)      

For enquiries please contact or 061216288


This course will be offered at the following locations
Tuesday 9th June 2020 Tuesday 16th June 2020 Tuesday 23rd June 2020 Tuesday 30th June 2020

*Scheduled course dates and times may be subject to change.

Closing Date for Applications: Application for this course are now closed

Course Content will include:
Week 1 Technologically Facilitated Therapy – Appraising the Evidence Base There is considerable evidence supporting the use of Telephone and Internet-Based counselling and psychotherapeutic engagement, but the research also offers cautionary notes regarding its use. This Lecture will examine some of the Evidence and afford opportunities to discuss it in detail
Week 2Ethical Guidelines & Dilemmas using Technologically Facilitated Therapy This lecture will explore issues relating to the Ethical use of Telephone and Internet based Counselling & Psychotherapy. It will draw on a series of Codes of Ethics and Practice both nationally and internationally. It will seek to synthesise professional guidance and examine implications for practice
Week 3The Therapeutic Relationship in Technologically Facilitated Therapy One of the core foundations of any psychotherapeutic practice is the therapeutic relationship. The ways of establishing, maintaining, managing, and ending the Therapeutic Relationship will be examined as will issues of ensuring privacy, confidentiality, and adherence to Professional Guidelines
Week 4 Best Practice Guidance using practical Exemplars in Technologically Facilitated Therapy Best Practice in Ensuring Secure CommunicationSupervision and Insurance

Best Practice in Contracting in Online Services.

Considerations of Data Protection/Cybersecurity and working with special populations

Identifying & Managing Online Disinhibition Effect

Managing boundaries in a technological environment


Lecturer Details  : Ann Bracken, MA, Grad.Dip. PG Dip. PG Certs. AMIACP, AMBICA

Ann Bracken is an accredited, trained and experienced Online counselling psychotherapist, Online supervisor and lecturer specifically qualified in Online Counselling. Ann has over 19 years’ experience (six years working primarily online) –  working in hospital settings, private practice and for university groups and individuals in the UK and Ireland. Ann is also a lecturer on a four year, BA Hons. Counselling & Psychotherapy degree course with ICHAS and is a feature writer and author on psychological health and wellness. Previous to working as a Counselling Psychotherapist, Ann worked in marketing and also with BBC and RTE Television as a researcher. She draws on this experience and a portfolio of resources to support this training provision for more information please visit her website.

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