Module – Managing People in Organisations

The module’s underpinning rationale is that success in management is determined by the manager’s knowledge and understanding of complex personal, interpersonal and organizational systems.  The role of managers in organisations and wider work related contexts can therefore be considered pivotal to performance as well as productivity and effectiveness. The module aims to provide students with critical insight into contemporary approaches to achieving excellence in people management to facilitate more efficient organisational learning, development, growth and renewal.

Thematic Area Topic Classroom Based Day Programme   Delivery Mode Blended Learning Delivery Mode
Classroom-based only (Duration) Synchronous BL


Asynchronous Teaching  and Directed e- Learning  (Duration)
Theme 1 THE HISTORY AND DEVELOPMENT OF MANAGEMENT, Evolution and shifts in Managerial thought, Current state of management (Digital/Big data, ethical and sustainable management). Shifts in Managerial thought. Emergence of Agile Management, Influence of Technology, 21 century leadership. 2 hours 2 hours 1 Hour
Theme 2 CURRENT TRENDS IN MANAGERIAL THEORY – Transformational Leadership, Sustainability and Corporate Social Responsibility, EI. Digital and Data-driven Decision Making (Dashboards) 3 hours 2 hours 1 Hour
Theme 3 CHANGED WAYS OF WORKING SKILLS REQUIREMENTS, The Outsourced and Offsite workforce,Globalised workforce; Managing Flexibity, Talent and Engagement, Technology and the Workplace; A Transformed Economy; Resource Availablity; Societal and Demographical Changes, Casualised Workforce. 3 hours 2 hours 1 Hour
Theme 4 WORKPLACE CONTEXTS: The not-for-profit sector; the private sector; the public sector – Community & Society; Customers and clients &service users; Employees; Owners and Suppliers. Employees. 3 hours 2 hours 1 Hour
Theme 5 LEADERSHIP, GENDER AND MANAGERIAL LEVELS – Divergent and Convergent Roles and Challenges critical assessment of distinct and comparable experiences across common managerial tiers including Top-level management; Senior management; Middle management; First-line management, Challenges/Critical Assessment. 3 hours 2 hours 1 Hour
Theme 6 SECTORAL EXPERIENCES OF THE MEANING AND MANAGEMENT OF QUALITY. Quality Management in the three main sectors – Manufacturing ( TQM and Six Sigma. Statistical Process Control, Failure Mode and Effects Analysis, Quality audits), Healthcare (clinical audits, guideline implimentation, patient satisfaction surveys) and Education (robust learning outcomes, audits, quality assurance process and KPIs), case studies. 2 hours 2 hours 1 Hour
Theme 7 MANAGING THE FORMAL AND INFORMAL ORGANISATION – Formal organisation, Effective management, Informal organisations. Managing people within the organisation. 2 hours 2 hours 1 Hour
Theme 8 FOSTERING THE LEARNING ORGANISATION – Concepts and Beliefs, Challenges, Strategies for fostering a learning organisation (norms, attitudes and behaviours, power dynamics, promoting change. 3 hours 2 hours 1 Hour
Theme 9 MANAGING SELF: Personal and Professional Goal Setting; Knowing and Understanding Self; Developing Emot Intell. in self and others 2 hours 2 hours 1 Hour
Theme 10 Managing Data, Information and Knowledge – GDPR, Risk, Storage 2 hours 2 hours 1 Hour
Theme 11 STAKEHOLDER SATISFACTION AND CONSCIOUS EXPERIENCE –Surveys, Interviews, Focus groups NPS, CJM, Social Media monitoring. 3 hours 2 hours 1 Hour
Theme 12 MANAGEMENT  ETHICS  ACCOUNTABLITY AND GOOD GOVERNANCE Moral Dev. Levels, Stakeholder interests, Sustainability Triple Btm line 2 hours 2 hours 1 Hour
Total 30 hours 24 hours 12 hours