Technologically Facilitated Counselling & Psychotherapy

4 Weeks
Start Date
See Below
See Below

Technologically Facilitated Counselling & Psychotherapy

Due to high demand for this course we are now offering a Third course starting Tuesday 9th June 2020 (please see below for dates) 

This online Short Course is specifically designed for Counselling and Psychotherapy practitioners to provide an introduction to the utilisation of Technology Enabled Platforms in Counselling and Psychotherapy. CPD points will be offered by Addiction Counsellors Ireland(ACI), Association of Professional Counsellors & Psychotherapists(APCP) and the National Association for Professional Counselling & Psychotherapy(NAPCP).

It will explore some of the evidence for as well as the challenges associated with Therapeutic Engagement in Telephone and Internet Based Psychotherapeutic Engagement. It will pay particular attention to Codes of Practice and Evidence Based Guidelines for such therapeutic engagement and will examine Ethical Issues associated with Technologically Facilitated Therapeutic Practice.

Mode of Delivery: Online

Duration: 4 Weeks (6.00-8.00pm)    

Certification: The College will issue a Certificate of Attendance for those who take this short course


  • Course Fee for Members of ACI,APCP & NAPCP : €50
  • Course Fee for Non – Members of ACI, APCP & NAPCP : €65
  • Student members/Unwaged: €25  (limited places available)      

For enquiries please contact or 061216288

Please see our further CPD ONLINE courses BY CLICKING HERE

Tuesday 9th June 2020 Tuesday 16th June 2020 Tuesday 23rd June 2020 Tuesday 30th June 2020

*Scheduled course dates and times may be subject to change.

Closing Date for Applications: Saturday 6th June 2020

Online only
Course Content will include:
Week 1

 Technologically Facilitated Therapy – Appraising the Evidence Base

There is considerable evidence supporting the use of Telephone and Internet Based counselling and psychotherapeutic engagement, but the research also offers cautionary notes regarding its use. This Lecture will examine some of the Evidence and afford opportunities to discuss it in detail
Week 2

Ethical Guidelines & Dilemmas using Technologically Facilitated Therapy

This lecture will explore issues relating to the Ethical use of Telephone and Internet based Counselling & Psychotherapy. It will draw on a series of Codes of Ethics and Practice both nationally and internationally. It will seek to synthesise professional guidance and examine implications for practice
Week 3

The Therapeutic Relationship in Technologically Facilitated Therapy

One of the core foundations of any psychotherapeutic practice is the therapeutic Relationship. The ways of establishing, maintaining, managing and ending the Therapeutic Relationship will be examined as will issues of ensuring privacy, confidentiality and adherence to Professional Guidelines
Week 4

Best Practice Guidance using practical Exemplars in Technologically Facilitated Therapy

Best Practice in Ensuring Secure Communication

Supervision and Insurance

Best Practice in Contracting in Online Services.

Considerations of Data Protection/Cybersecurity and working with special populations

Identifying & Managing Online Disinhibition Effect

Managing boundaries in a technological environment

Lecturer Details  : Ann Bracken, MA, Grad.Dip. PG Dip. PG Certs. AMIACP, AMBICA

Ann Bracken is an accredited, trained and experienced Online counselling psychotherapist, Online supervisor and lecturer specifically qualified in Online Counselling. Ann has over 19 years’ experience (six years working primarily online) –  working in hospital settings, private practice and for university groups and individuals in the UK and Ireland. Ann is also a lecturer on a four year, BA Hons. Counselling & Psychotherapy degree course with ICHAS and is a feature writer and author on psychological health and wellness. Previous to working as a Counselling Psychotherapist, Ann worked in marketing and also with BBC and RTE Television as a researcher. She draws on this experience and a portfolio of resources to support this training provision.for more information please visit

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M.A. Masters in Counselling & Psychotherapy – Graduate 2011

Joining ICHAS at diploma level, my aspiration was to discover what counselling was about. After the diploma and through the Level 8 and Level 9 programmes, it became more about discovering who I was and then becoming a reflective counsellor. Understanding my self was most important if I was to help others with their journey. An additional benefit from this course was meeting so many different people from different backgrounds and with different views which taught me more about working with people, as a client or otherwise.

The college, course, staff and peers enabled this journey for me, where I have become a more holistic person. Now that I have ended up with a Masters in Counselling & Psychotherapy through the various challenges along the way is a great achievement for me.


Sinead MCGuinness
(Graduate of the MA in Cognitive Behavioural Therapy; BA (Hons) in Counselling and PsychotherapyBA in Counselling Skills and Psychotherapy Studies)

I began my voyage with ICHAS in Studying for the BA degree in Counselling and Psychotherapy studies was the beginning of my voyage with ICHAS. I never imaged what an amazing voyage this would be and all the amazing people I would meet along my way.  I am still on my voyage and still meeting amazing people and still learning every day. My studies with ICHAS went further than I could ever have believed with finding myself growing both on a personal and professional level. The college at all times (more…)


Patrick Fitzgerald
(BA in Counselling Skills and Psychotherapy Studies)

I came into ICHAS knowing that I wanted to help and work with people. Currently in my third year and all I can say is that I am amazed by how much I have grown both as a person and as a student. I was out of education for two years before starting and had fears and reservations about my ability as an academic and still not fully sure what I wanted to do with my life. The environment here compared to University’s or Institutes is not focused on just delivering the content and getting you through your degree or masters. Here they are looking at the individual behind the books and making sure that each student receives the same quality engagement that I have not seen anywhere else. ICHAS has allowed me over the last three years to see my true potential and ability through the stimulating learning environment here. I recommend this college to anyone looking into the areas of Counselling and Psychotherapy due to the high level of engagement with peers and lecturers.

Phone: 061 216 288
Walton House, Lonsdale Rd., National Technology Park,
Castletroy, Limerick, Ireland